Personal Info
Jackie assists our law team and our clients, with a multitude of essential tasks. Jacquie excels in helping turn scattered documents and half-explained problems into something the legal team can actually assess. That means listening for deadlines, checking what has already been sent, and making sure the useful details do not get buried under nerves or frustration. Clients often arrive unsure which part of their matter matters most. Jacquie helps keep the early information clear, so the next step can be handled with less guessing and fewer missing pieces.
Jacquie manages careful handling of documents, dates and client communication matters are addressed accurately and seamlessly. Legal problems can become harder simply because one sheet of paper is missing, or one deadline is misunderstood. Jacquie’s role is to keep each matter organised enough for advice to stay useful and accurate. Clients should never feel they have to present a perfect folder before asking for help. Jacquie helps collect what is available, identify what may be needed, and keeps the work moving without making the client feel foolish for asking basic questions. Jacquie also ensures that Client accounts are accurate and sent in a timely manner.
Jacqui’s long experience in conveyancing, leasing, wills and estates mean that she is able to guide clients through the document preparation and administrative phases of these matters, as well as providing support in other areas. Jacqui communicates effectively and efficiently with banks, superannuation trustees, court registries and other organisations, so that matters can be resolved without delay.
